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FAQ's

We’ve put together answers to the questions we get asked the most, to make your experience super easy.

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About Our Book Nook Kits

Curious about what makes our kits so special? Here you’ll find everything you need to know from what’s inside the box to how they bring creativity, calm, and a little magic to your bookshelf.

1. What exactly is a Book Nook Kit?

A Book Nook Kit is a DIY miniature scene designed to fit perfectly on your bookshelf. Each kit comes with pre-cut pieces and all the materials you need to build a tiny world full of detail and charm.

2. What’s included in the kit?

Every kit includes laser-cut wooden pieces, detailed instructions, LED lights (if applicable), and decorative elements. You’ll just need some basic tools (like scissors or a craft knife) to help with assembly.

3. How long does it take to build?

On average, a kit takes between 6–12 hours to complete, depending on the design and your pace. It’s meant to be an enjoyable, mindful project you can do in one go or spread out over a period of time.

4. Is it suitable for beginners?

Absolutely! Our kits are designed for all skill levels. Beginners may take a little longer, but the step-by-step instructions make it easy to follow along.

5. Do I need glue or batteries?

Glue is required for some elements. For the LED lights, batteries are not included (to meet shipping regulations), but you’ll just need standard AAA batteries depending on the kit.

6. Are the materials safe and durable?

Yes. We use eco-friendly, high-quality wood and non-toxic paints and materials. Once built, your Book Nook is sturdy and designed to last as a long-term keepsake.

7. Can children build the kit?

Our kits are designed for ages 14+ due to small parts and detailed assembly. Younger children can absolutely join in, but we recommend adult supervision for safety and guidance.

8. Do the Book Nooks actually light up?

Yes! Most kit includes an LED light set to bring your miniature scene to life. The soft glow makes your bookshelf look magical. (Please refer to each item to confirm LED Lights)

9. Are instructions included?

Yes, every kit includes a full instruction booklet with diagrams and easy-to-follow steps.

10. How big is a Book Nook once built?

Each design varies slightly, but most measure around 18–24 cm tall and fit seamlessly between standard-sized books on your shelf. The dimension are mentioned specifically on each product.

Order & Shipping

We know you can’t wait to start building, that’s why we ship quickly, securely, and keep you updated every step of the way

1. How quickly are orders processed?

We process all orders daily, Monday to Friday, so your Book Nook starts its journey right away.

2. How long does delivery take?

Orders are shipped on a 1–2 working day service for fast delivery.

3. Where are orders shipped from?

All orders are dispatched from our UK based warehouse, ensuring reliable and speedy delivery.

4. Which couriers do you use?

Depending on your delivery address, we work with Amazon, Royal Mail, or DPD to get your order to you as quickly as possible.

5. Do you ship internationally?

Currently, we only ship within the UK.

6. How will I know when my order is on the way?

As soon as your order is dispatched, you’ll receive a tracking link so you can follow its journey right to your door. (Please note tracking usually goes live after 5PM on the day of dispatch)

7. Is checkout secure?

Yes! We use secure checkout encryption so your payment and details are always safe when placing an order.

Returns & Exchanges

We want you to shop with confidence. If something’s not quite right, our returns process is simple, fair, and hassle-free.

1. What is your return policy?

We want you to love your Book Nook Kit. If you’re not completely satisfied, you can return your unused, unopened kit within 30 days of delivery for a full refund.

2. How do I start a return?

Simply contact our customer service team with your order number, and we’ll provide you with the return instructions. Please make sure the kit is in its original packaging.

3. Who covers the return shipping?

If the product is faulty or incorrect, we’ll cover the return shipping costs. For all other returns (e.g. change of mind), the customer is responsible for shipping fees.

4. Can I exchange a product instead of returning it?

Yes! If you’d prefer a different design, we’re happy to arrange an exchange. Just let us know when you contact us about your return.

5. How long does it take to receive my refund?

Refunds are typically processed within 5–7 working days once we receive your return. Depending on your bank, it may take a little longer to appear in your account.

6. What if my kit arrives damaged or incomplete?

In the rare case that your kit is damaged, missing pieces, or defective, contact us immediately. We’ll make it right at no extra cost to you.

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